Careers

Duties

· The Loan Processor accurately enters required loan data in loan origination software and document provider interfaces. Completes all processing tasks with some or little to no assistance, depending on experience.

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· Verify and audit loan documents and stipulations for accuracy and completeness – customer, employment, insurance, registration, and title documents.

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· Enters loan terms, borrower information, and third party data into loan origination software throughout the loan process.

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· Review loan files for completeness and accuracy.

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· Creates initial loan documents for supervisor’s review using knowledge of loan regulations, policies and procedures.

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Creates final loan documents for loan officers using knowledge of loan regulations, policies and procedures.

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· Ability to communicate effectively and work in a fast paced environment.

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· Provide outstanding customer service during outbound and inbound calls while meeting service level agreements.

 

Competencies

· Extreme level of confidentiality.

· High level of honesty and integrity.

· Strong oral and written communication.

· Simple math proficiency.

· Ability to organize and prioritize.

· Decision making & problem solving skills.

· Exercise good judgement.

· Work independently/team member.

· Time management.

· Personal effectiveness & flexibility.

· Stress management/composure.

· Thoroughness.

· Strong attention to detail.

· Proficient with Excel, Word and Outlook.

· Strong customer service skills

· Able to answer phones proficiently

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Required Education and Experience

· High school diploma or equivalent.

· NMLS License.